West Point, created a batch after batch of military, political and business elite, a very important factor is that they advocate the spirit of Lei Feng.

Lei Feng's life was a lot of moving diary of his life, the main line serving the people. "Human life is limited, serving the people is unlimited, it is necessary limited life into being to serve the people unlimited." Was the motto of West Point as.

Service is a realm of service is a spirit of service is a pursuit, service is an art, service is a responsibility. Meanwhile, the service is a product, a trade.

Services are no boundaries, services, regardless of the upstream and downstream and on the lower levels, and more, all ages and races, so service is infinite, eternal.

Service needs perfectly. Not perfect service, or defective service, or service defects, service is not in place, to some extent, might as well just omission. Therefore, the service needs perfect, need to be upgraded, need to focus on the details need to understand every possible way.

Do not pay attention to the details of the service is always from perfect service.

Details of the decisions on service, details of the need to quantify. Only the details of quantified is true, is actionable.

It is only through the details, in order to identify the difference. The more high-level and high-tech stuff, the more we need to grasp every detail. The space shuttle because of a debris shedding from the sky; Yangtze River embankment because of an obscure "piping" and led to the collapse across the board, is the so-called "thousands of miles of dikes, destroyed the colony."

Numerous facts have proven: Details determine success or failure. To score some achievements, we can not let any details. In particular, we do service location specializing in commerce and trade, the goal locked in "perfect service" such a standard, is actually a German Xin Kaiyuan require every person to do every thing, ensure "zero defects" and let each service object "impeccable."

The pursuit of perfection, creating excellence, seems to be difficult to achieve a state. Some people say: The world does not exist absolutely perfect. Yes, mankind has yet to create something absolutely perfect. Is not difficult to determine if humans stopped the pursuit of perfection, then this world would be overshadowed.

In fact, it is necessary to be perfect is also very simple. Most of our services are engaged in, as long as there is a sense of responsibility, so we can perfect.

Responsibility is the heart and soul of the perfect service. There is no sense of responsibility a person, an irresponsible person, impossible to get anything done, it simply can not get social respect and recognition.

In addition to a person to sleep and woke up before the post can be anything and any person not responsible. The remaining full-time, responsibility for the ever-present, ever-present so, until the end of life.